If you believe your account has been compromised, please let us know immediately. Please follow the steps below to resolve this issue.

  1. Tap on the hamburger (3 horizontal lines) at the top left corner which will activate the navigation.
  2. Choose "Help / Support" in the navigation screen.
  3. Select "Account" in the help section.
  4. Choose "I think my Rooam account is compromised."
  5. Enter a description in how you think your account has been compromised in the ticket box below and we will then contact you shortly.

Note: An indication for a compromised account would be receiving email receipts for completed transactions that you did not perform.