Account

Update account information.
To update your account information please follow these simple steps. Open the main menu by clicking the hamburger (3 horizontal lines) at the top left c...
Fri, 12 Aug, 2016 at 1:51 PM
Reset my password.
To reset or update your password, please follow these simple steps. Tap on the hamburger (3 horizontal lines) at the top left corner which will activa...
Fri, 12 Aug, 2016 at 1:35 PM
My email or phone number is already in use.
If you are trying to sign up to Rooam, and getting an error that your email or phone is 'already in use', it may be possible that another account ...
Thu, 30 Jun, 2016 at 1:32 PM
I’m not receiving emails from Rooam.
If you are not receiving any emails from Rooam, please check these steps before contacting Rooam. Check your Spam or Junk folder in your email platfor...
Thu, 30 Jun, 2016 at 1:48 PM
How do I change my email or phone number?
To change your email or phone number, please follow these simple steps. Open the main menu by clicking the hamburger (3 horizontal lines) at the top...
Thu, 30 Jun, 2016 at 6:16 PM
I think my Rooam account is compromised.
If you believe your account has been compromised, please let us know immediately. Please follow the steps below to resolve this issue. Tap on the hamb...
Fri, 12 Aug, 2016 at 2:03 PM
I want to use Rooam without Facebook.
To use Rooam without signing up with Facebook, simply go through the sign up process without clicking the Facebook button and start Rooaming! Note: To conn...
Thu, 30 Jun, 2016 at 12:47 PM
How do I delete my account?
We are sorry to hear that you would like to delete your Rooam account. To do this, simply follow these steps below. Tap on the hamburger (3 horizont...
Thu, 30 Jun, 2016 at 6:16 PM
I have another account question.
If you have any additional questions that were not addressed in the Rooam support section, please follow the steps below so we can help. Tap on the ha...
Fri, 12 Aug, 2016 at 2:00 PM

Can't find what you're looking for?

If you have any questions or concerns, we're here to help. Tap HELP in the Rooam app to contact us.