General

How does Rooam work at your business?
Rooam is simple. Customers open a tab using the Rooam app, automatically creating a ticket in your existing POS. They order their drinks or food with the se...
Tue, 23 May, 2017 at 12:00 PM
Do they order items through this app?
No, we want to encourage staff and guests to have a great experience with your location's unique atmosphere and hospitality.
Tue, 23 May, 2017 at 12:01 PM
What locations do you work with?
We work with a large variety of locations. Please visit our Locations Page to see who else is partnered with Rooam.
Wed, 24 May, 2017 at 5:53 PM
How do users find out about Rooam?
Currently, Rooam has partnerships with our locations and their staff who promote Rooam.
Tue, 23 May, 2017 at 12:02 PM
How much does Rooam cost my customers?
Rooam is a free download for both iOS and Android. Rooam charges $1 for a transaction fee for each overall transaction. Therefore, whether the customer orde...
Tue, 23 May, 2017 at 12:03 PM
What is a Rooam Merchant Account?
A Rooam merchant account is a mobile-friendly web dashboard which is provided to each establishment. Rooam's easy to access platform is an all-in-one da...
Tue, 23 May, 2017 at 12:04 PM
How long does this take to set up?
We can be installed and ready for staff training in as little as 1 hour. This timeframe depends on many variables that could pop up.
Tue, 23 May, 2017 at 12:05 PM
What do each 'User Roles' mean on my dashboard?
Admin An Admin has full access to all features of your account. Manager A Manager has access to all features of your account EXCEPT the ability to create u...
Thu, 25 May, 2017 at 12:54 PM

Can't find what you're looking for?

If you have any questions or concerns, we're here to help. Tap HELP in the Rooam app to contact us.