Technical

How am I protected against fraud?
Rooam pre-authorizes each credit card and payment source to protect your establishment from fraudulent activity. The customers might see pending pre-authori...
Tue, 23 May, 2017 at 12:13 PM
I am assuming that all liquor sales will be entered into Oracle.  How will those sales then be closed out?
Yes, all sales that are entered into Micros are recorded into the system. Rooam will automatically close out the ticket/sale when the user presses "Clo...
Tue, 23 May, 2017 at 12:13 PM
Will you be setting up a new payment type to track Rooam payments? If not how will this be tracked?
Yes, a Rooam payment tender type will be created. We will also add Rooam as a payment type in the Daily Sales Report.
Tue, 23 May, 2017 at 12:14 PM
I am assuming that all payments will be going directly into our operating account and that this was already set up. Is that correct?
All payments from Rooam users are prepared by our processor and will do directly into you're operating account.
Tue, 23 May, 2017 at 12:15 PM
Declined credit cards at the end of the night?
Rooam pre-authorizes each credit card and payment source to eliminate declined credit cards. If a credit card passes the first authorization but declines at...
Tue, 23 May, 2017 at 12:15 PM
How long will it take your processor to turn these payments around and deposit the funds into our account?
They deposit up 5 times a day, starting at 7 am. Turnaround depends on the time of the transaction, but the majority of the time you will see the revenue de...
Tue, 23 May, 2017 at 12:16 PM

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